Statewide Central Station is the winner of the 2023 TMA Monitoring Center Excellence Award! Monitoring Center of the Year – SMB!

  • (866) 494-6414

Monitoring Protecting Shielding your future

Facebook Twitter Instagram Linkedin

Dealer Services

We offer the latest in technology and services, along with the tools and training to best serve our dealers

Digital Burglar Alarm Monitoring

Learn more

Fire Alarm & Sprinkler Monitoring

Learn more

Radio/IP Monitoring

Learn more

Elevator Monitoring

Learn more

Remote Video Monitoring w/ 2-Way Voice

Learn more

Video Verification

Learn more

Access Control Hosting & Management

Learn more

PERS Systems

Learn more

Dealer Preferred Features

Statewide Central Station App & Matrix Web Portal

Our customized app allows your team to create accounts, change info, view real-time monitoring, and more, from a computer, tablet or mobile phone.

Learn More

Customized Reporting

We can provide customized reporting on any and all alarm activity in any format you wish (e-mail, fax, text) OR you and your staff can access and create reports as you wish using Statewide CentraLink or Matrix Web Portal.

  • Supervised Test reports
  • Supervised Open and Close reports
  • Customized Activity reports

Customized Dealer – Client Support

  • 24/7 Data Entry Services: We provide 24/7 data entry services so that any changes you request can be handled immediately.
  • Customized Inbound & Outbound Calling: We answer and call your clients using your firm name. (Ex: “This is Your Firm Name Central Station.”) In addition, your firm’s name and phone number will appear on your client’s Caller ID.
  • Answering Service: We can provide answering services for you after hours, when you are on vacation, or during emergencies.
  • Customized “On Hold” Messaging: We can program our “on hold” music to play your firm’s customized promotional messages while your clients are “on hold”.

Advanced Tech Support

  • Technical Questions/Troubleshooting: We have knowledgeable support staff always available to assist with technical questions or to help with troubleshooting.
  • Third-Party Services: Our staff assists with all third-party services, including programming of radio communicators (such as Alarmnet, Connect 24, Uplink, etc.) 2-way voice panels, IP communicators, and more!
  • Fire Alarm Code Compliance: We have NICET Level I – IV certified staff in house, simply to assist our alarm dealers with fire alarm code compliance, programming, troubleshooting, etc.
  • Tech Training: We assist with tech training – our regularly scheduled webinars are technology-driven and have proven to be a valuable tool for our dealers.
Click Here to Register for Future Webinars

Advanced Dealer Management Support

We host webinars led by leading industry players in the fields of law, insurance, employment, licensing, etc., that provide our dealers with solutions to challenges specific to our industry.

Register for future Webinars

Sales and marketing assistance is provided to our dealers via webinars as well as with informational articles and e-mail alerts.

Click Here to Subscribe to our Newsletter

Account Transition

  • Seamless Account Transition: We have a proven history of seamless account transfers both with alarm dealers and in several acquisitions of other large central stations.  Whether transferring one account or 10,000 accounts to us, be assured that our proven methods of transfer guarantee a seamless transfer for you and for your clients.
  • Volume Discount Program: Our pricing is based upon account volume so that, as your firm grows, your cost per account decreases.
  • Account Transfer Incentives: We work closely with prospective dealers to assist in covering their cost (if any) of transferring accounts to us.  For specific information on account transfer incentives and special introductory promotions, please email: Steven@statewidecs.com

Nationwide Accounts

State Licensing Requirements: Many states and municipalities require central stations to be licensed in order to monitor locations in their jurisdiction. Please be assured that we are licensed in the states where such requirements exist, and specific license information is available upon request.

Statewide is a TMA Five–Diamond Certified central station monitoring all emergency conditions throughout the United States

Corporate Commons One

1 Teleport Dr. Suite 202, Staten Island, NY 10311
(866) 494-6414

Additonal Links

Subscribe for Updates

the-monitoring-association logo
FDNY-approved-central-station-logo
1200px-UL_Mark.svg

Copyright © 2022 Statewide Monitoring. All Rights Reserved. Designed by ScaledTechSolutions